Aspire R7-572 doesn't boot up after coming out of the BIOS

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Answers

  • vulture
    vulture Member Posts: 12 New User

    The problem is... You can't really test it on one machine.

     

    - If you first go to the BIOS and exit and your system dies, there is no way to flash the new BIOS version.

    - If you first boot (so NOT going into the BIOS) then flash the new BIOS and then enter it and exit without saving, and it doens't die you don't know if it is now fixed or wasn't broken in the first place.. At least you have a system without the problem now Smiley Happy If it does die, you know the fix didn't work Smiley Sad

     

    One way to test it, is to get 2 machines from the same batch (same vendor).

    Boot both and check bios version is the same during boot.

     

    Now on one machine flash the BIOS with the 'whazzup' version.

    On the other do nothing.

    Now again boot both machines and check the BIOS version.

    If there is no difference, both already had this newer version.

     

    Now with both machines enter the BIOS and exit without saving.

     

    1. If both die -> The new BIOS does not help.

    2. If both work -> The machines did not had already a problem to start with

    (most probably there is not version difference in the BIOS-es)

    3. If one dies -> The new BIOS fixes the issue.

     

  • Craigrostan
    Craigrostan Member Posts: 11 New User

    That would be very difficult to do as the system was dead with no way to flash the BIOS. If I could have went back in and tried to save on exit, there wouldn't have been a problem as the system would have been still functioning. It is the fact that once you exit from the BIOS the system goes faulty.

  • Craigrostan
    Craigrostan Member Posts: 11 New User

    lol yep that would work the problem with that is, the cost of buying two system just to test for a fault that shouldn't be there, but your suggrstion would work :-)

  • vulture
    vulture Member Posts: 12 New User

    The suggestion to try this was ment for Acer Support Smiley Wink 

    Not for others to buy multiple systems and test this Man Tongue

     

    But the best suggestion I have is:

     

     

    Please Acer Support, contact the Acer engineering department and ask them the BIOS versions + release notes for the R7 572. Maybe you'll find something in there that helps...

     

    Next issue a warning:

     

    When booting check if BIOS version is >= xxx

    If not, do NOT enter the BIOS, but first install this ... update

     

    Smiley Happy

     

     

     

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