brand new w3-810 and the power light doesn't come on when plugged in

gkinslow
gkinslow Member Posts: 3 New User

I have a new, or I should say a newly refurbished, Iconia W3-810 Windows 8 tablet.  I just got it out of the box and plugged it in.  I saw no light turn on anywhere indicating that it is charging.  After about an hour I looked it over again.  Still no light.  Looking at the manual I see that an indicator on the power button should be flashing.  It is not.  Trying to power it on does nothing.

 

I used my meter and verified that the charger is working. 

 

Anyone have any thoughts?

 

Thanks

Answers

  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    Sometimes when they get too far discharged they don't accepting charging. I'd contact support.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • gkinslow
    gkinslow Member Posts: 3 New User

    Thanks.  I contacted them.  I'm sending it in today for repair.

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