S7-392 Wifi/HDMI problems

JackCron
JackCron Member Posts: 1 New User

There is a prior thread on this topic but no solution.  After using my S7 for 5 months, connecting an external monitor via the HDMI port, I now suddenly lose internet connectivity the moment the external monitor is connected.  I have all current drivers and use Win 8.1.  This happened suddenly without installing new software.  The wifi connection appears to be present, but the internet connectivily is lost.  A call to ACER revealed no awareness of the issue, and no solution except to update drivers which did not work. Any solutions for this?

Answers

  • hdatx
    hdatx Member Posts: 40 Troubleshooter

    if you are in warranty send it to service dont fight the system let them worry about it.  Drivers update wont fix the problem there's something elso happening with that MB.

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