A200 will not boot up "Droid DOWN!! Droid DOWN!!"

Calamari65
Calamari65 Member Posts: 2 New User

I started getting repeated program crash errors (i.e. Laucher has stopped working, wait/close, Agent Dash has stopped working, wait/close, etc).  I tried clicking "close" and it ended up running through a list of apps

 

I tried powering down, then powering back up, and the Acer logo screen is as far as it will go.

 

I have tried the hardward reset, and it apparently succeeds in Erasing User Data and Cache, showing the messages on-screen, but then freezes on the ACER logo. 

 

If I try to boot into recovery an load the update.zip from the SD Card.  It looks as if it is trying to update (upright Android bot with polygonal prism rotating in open chest, and blue update line below), then the screen flashes to a "dead Android bot" with a red exclamation point above his chest.

 

 

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    It sounds like you have done some good troubleshooting so far. It sounds like there is a hardware issue at this point. I would recommend contacting technical support in your region.

  • Calamari65
    Calamari65 Member Posts: 2 New User

    The tablet is over 1 year old, but this should be just a OS recovery/reimage issue.

     

    I am the worship leader at our church and bought some tablets for my team.  I currently own an Acer Aspire V5 laptop for my wife and 2 A200's(ones dead) an A500 and an A700 and was MAYBE plan on buying a couple more A700's for the rest of my team.

     

    Any help would be great.

     

    Thanks,

    Rick

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    I understand it normally would be a recovery issue. However, because the system is freezing up during the recovery process it could be hardware related or only something that service can repair.

This discussion has been closed.