Recovery disc for Iconia W3-810

kenaced
kenaced Member Posts: 2 New User
in 2014 Archives

Can any one tell me how or where I can get a recovery disc, for a Iconia W3-810 Table using  Windows 8.1

 

[subject line edited to reflect new topic]

Best Answer

  • therideguy
    therideguy Member Posts: 9 New User
    Answer ✓

    My is/was out of warranty, but i still was able to talk to customer support via the Internet asked a teck for them its was like 20+shipping,tax=34.?? if i recall.

Answers

  • therideguy
    therideguy Member Posts: 9 New User

    I have to buy the Install disks from Acer. Not  to expensive.

  • Leonid
    Leonid Member Posts: 121 Troubleshooter

    Hello RideGuy, Where did you see the disks for sale? I did not find them in  the online store.

  • therideguy
    therideguy Member Posts: 9 New User
    Answer ✓

    My is/was out of warranty, but i still was able to talk to customer support via the Internet asked a teck for them its was like 20+shipping,tax=34.?? if i recall.

  • Leonid
    Leonid Member Posts: 121 Troubleshooter

    Thank you

  • kenaced
    kenaced Member Posts: 2 New User

    Thanks rideguy!  I believe the "Acer Store" has the correct disc,made the order & with tx $21, let everyone know when I try it.

  • therideguy
    therideguy Member Posts: 9 New User

    no problem hopefuly it saved u hours of hunting for it, like i had to

  • therideguy
    therideguy Member Posts: 9 New User

    just glad i had a answer for someone. Or it seams for a few people. good luck!

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Thanks everyone for the question and answer. I selected therideguy's response as an accepted solutiont to help others.


    Just to add...

     

    http://store.acer.com is the best placed to go. If eRecovery online sales are not an options in your region, please contact your support team or the store team and they'll be able to help you get recovery media if available.

     

    Also, remember you create your own in Windows. Here's a link to the process: http://acer.custhelp.com/app/answers/detail/a_id/26287

  • Leonid
    Leonid Member Posts: 121 Troubleshooter

    I just chatted with support and was told they could only give me the restore disc that came wih it. That is they could not give me 8.1 recovery when it came with 8.0. I don't think this detail was brought out.

  • billsey
    billsey ACE Posts: 35,989 Trailblazer

    That's pretty much normal. They've spent the money and resources to validate the original build, but haven't done so with Microsoft's newer OS.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Leonid
    Leonid Member Posts: 121 Troubleshooter

    Hello, I have upgraded to 8.1 without issue. Sometime after that I tried to do a backup of the hard drive and deleted an empty partion for more room. I just barely got it recovered from that mess. Everything has been working fine as far as I could tell.

     

    Today I tried to make a recovery media with a 32 GB USB thunb drive. It failed with an error of "files missing".

     

    In preperation of reinstalling 8.0, I wanted to copy the drivers and OEM folder. When I looked for the OEM folder it was not in C:\.

     

    I did a search for it and fold an OEM folder in C:\windows\system32\

     

    C:\windows\system32\OEM

    22.1 MB
    296 files
    43 folders

     

    1. Could this be the OEM folder that I need to copy?

     

    2. Is there another way to replace that directory?

  • Leonid
    Leonid Member Posts: 121 Troubleshooter

     

     

     

     

     

     

    Hi Kenaced, Did the disks work for you?  And did your W3 come with 8.1?

     

    Thanks

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