Shutdown problem after windows 8.1

acerj
acerj Member Posts: 3 New User

After installing Windows 8.1 update on Acer Aspire E1-532 there is a problem with shutdown procedure. Screen goes black but notebook is still working, i hear the fan, see blinking leds...

 

 

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Haven't heard of the issue you are describing. You can try loading the latest video driver and BIOS for your system. You can download these files at http://www.acer.com, click Support, then Drivers and Manuals.

  • stef-bruynseels
    stef-bruynseels Member Posts: 1 New User

    Hi, I have the exact same problem after updating to Windows 8.1. If I try to 

    shutdown or enter sleeping mode, the screen goes black but the system keeps 

    running up until the battery dies out.

     

  • bukkakefan
    bukkakefan Member Posts: 1 New User

    I experienced the same issue last night after updating several drivers. I just rolledback driver for the Intel HD Graphics 4000 from 10.18.10.3412 to 10.18.10.3379 and it seemed to have resloved the issue. Good luck

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