new R7-issues with pen input

turbo87
turbo87 Member Posts: 1 New User

just got a new acer R7 from bestbuy. also picked up a sony active pen. having problems using pen with "pen input panel". when i try to write anything on the top line of the pen input panel, it doesn't register any characters. the bottom line in the pen input panel works fine. i have added all the latest windows updates. has anyone else seen this problem? is it an acer driver issue? i tried using the sony pen at bestbuy on another R7 and had the same issue. thanks for any pointers/help.

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    turbo,

     

    I'm not aware of any specific issues with Pen's, through I believe most of the conversation I've seen revolves around the stylus Acer has. I might suggest posting what specific stylus you purchased (possibly a link to Best Buy's product page?). Hopefully some others can help determine if there are issues.


    Here's a link to the Acer Pen designed for the R7-572: http://store.acer.com/store/aceramer/en_US/pd/ThemeID.35703000/productID.291669400

  • greg1
    greg1 Member Posts: 11

    Tinkerer

    I use the Sony pen with no problems.

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