Hi all
I have an acer aspire E1-531 which is less than a month old. The only things I have loaded on it is Microsoft Office 2013 and Firefox. I have also activated the Mcafee AV trial. I haven't even set up the email on it yet.
Today, I was working off the battery on a Word document stored on a usb drive. No problems. Saved everything, closed it down.
Restarted about an hour later and I get the Acer welcome screen, then a blank screen with the mouse pointer. The touch pad moves the pointer around but nothing else. I have tried starting in safe mode using the shift f8 but that hasn't worked. What is going on and how can i fix it?
thanks
Kevin