W700 keyboard case isn't discoverable

Chauncey
Chauncey Member Posts: 1 New User
Recently I bought an acer iconia W700 and it has worked absolutely fine up untill now, the keyboard case that came with the tablet has been paired fine since I bought it and has been able to reconnect to it fine after going into airplane mode or turning off Bluetooth. Recently I have been uninstalling some of the programs I've had installed on it and although I am a little ashamed to say it I believe I may have accidentally uninstalled something with regards to the Bluetooth/keyboard.

If anyone can tell me what's wrong or what file that could've been deleted will be appreciated, thanks

Answers

  • exscentric
    exscentric Member Posts: 78 Troubleshooter

    You might go to control panel/device manager, find bluetooth, right click on it and click on properties and ask for it to update driver and allow it to see if it can find it.  Allow it to try both your computer then try the internet.

     

    You might go to Acer support and search for the driver as well.

     

    You might also look around in control panel/devices and printers.

     

  • alandpete
    alandpete Member Posts: 19 New User

    I have a similar issue but it started straight after I updated the bluetooth driver earlier this week. It appears to pair and then it won't work next time i attempt to type.  Are there any power settings for the bluetooth or keyboard?

     

    I was about to post a question on here asking if anyone was having similar issues and I nownknow the answer is yes

  • alandpete
    alandpete Member Posts: 19 New User

    just looking at the driver history and 8.4 was uninstalled and 7.2 installed. I'll go check Acer for drivers

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