Acer support for Liquid E2

Poena
Poena Member Posts: 3 New User
in 2014 Archives

I was just reading an article where the CEO of Acer, Jason Chen was applauding the history of the company and the way forward - although their earnings don't look so good

 

Acer is also getting ready to launch new phones at MWC 2014 as reported all over the NET.

 

I bought an Acer Liquid E2 and is very happy with the product - except for the crippled memory issue on the phone

Acer spends a fortune on R&D and marketing of the phone, but allow a product with only 800meg usable on 4 gig ram

The usability is crippled and this is a product that is still selling in stores

 

This has been mentioned many times on this forum and and zero feedback or a solution from Acer

 

So I will follow every mention of Acer's new phones for 2014 and will alert potential buyers of what support they can expect from Acer and repeat the above mentioned problem

 

Anyone that have the same phone and are frustrated - please join me and do the same

 

I expect Acer to resolve this matter as soon as possible - they have driven me do do this

 

 

 

Answers

  • mrrog
    mrrog Member Posts: 42 New User
    I agree completely, acer seems to do technical support primarily for their pc's, they do not seem to do android software support.

    I suspect they will also remove this thread.
  • Poena
    Poena Member Posts: 3 New User

    I also suspect that this will be gone soon, but I am prepared

     

    I have made screenshots of it and will email it to the Acer CEO - so he knows how efficient his software support staff is

     

    But then again, the support staff never comes here and this thread might survive till we get an update ;-)

  • WillL
    WillL Member Posts: 121 Troubleshooter
    How would the memory problem actually be resolved? The only way I can see this happening is for them to combine the internal memory into 1 area, but I would expect this to require wiping everything currently in memory. Personally, I don't think this problem will be fixed and nor will there be any significant updates. The way to make your point is to vote with your wallet, I.e. don't buy Acer again.
  • sunset68
    sunset68 Member Posts: 2 New User
    Due to the crippled memory I am now considering rooting this phone as I hope this make the phone at least a little usable. But I for one will never buy another Acer product. The fact being I should not need to go to these lengths to make a phone work as it should.
  • WillL
    WillL Member Posts: 121 Troubleshooter
    That will improve things, but you will then lose access to certain apps that won't work with a rooted phone (like bank apps). If you don't use those, worthwhile.
  • Poena
    Poena Member Posts: 3 New User

    As promised

     

    http://www.engadget.com/2014/02/20/acer-liquid-e3-and-liquid-z4/

  • WillL
    WillL Member Posts: 121 Troubleshooter
    Looks like a nice phone, but with the same memory limitations.
  • sunset68
    sunset68 Member Posts: 2 New User
    I didn't realize that about some apps won't work. Well doesn't really matter now as phone has reached its limit and even after deleting apps still hardly any room on it. So a smartphone which isn't smart, gets more senile with age, able to remember less and less as you delete apps to make room. Smart to Senile the Acer way, there is a nice motto for your company!
This discussion has been closed.

Categories