Aspire M5-581T(G) Video Card Problem

jayonlinemethod
jayonlinemethod Member Posts: 4 New User

 Hi I want to ask if this laptop have Nvidia graphics card on it or just intel HD4000?

 

Cuz I saw in the Acer Driver support with this model, it have a driver for Nvidia and tried installing it but failed and gave me this error, "this graphics driver could not find compatible graphics hardware"

 

whats the meaning of this? can someone please tell me?

 

Thanks,

 

Jay

Answers

  • JackE
    JackE ACE Posts: 45,079 Trailblazer

    It appears that you have a separate Nvidia graphic adapter in addition to the built-in intel card. Have you tried to follow these instructions? You must use the correct nvidia driver mentioned therein.

     

    http://nvidia.custhelp.com/app/answers/detail/a_id/2900/related/1/session/L2F2LzEvdGltZS8xMzkyMzg5MDI1L3NpZC96V2tGSVZNbA%3D%3D

     

    Jack E/NJ

    Jack E/NJ

  • gekkos
    gekkos Member Posts: 11 New User

    Hi

     

    you can check this by the first ten characters of serial number.

     

  • jayonlinemethod
    jayonlinemethod Member Posts: 4 New User

    Hi, I'm using windows 8 and I've downloaded the driver for windows 8 and still it didnt work.

  • jayonlinemethod
    jayonlinemethod Member Posts: 4 New User

    @gekkos what do you mean serial number? I put the serial number in drivers and manuals and it gave me the driver for windows 8 and downloaded that and got the error

  • gekkos
    gekkos Member Posts: 11 New User

    Hi

     

    post the first ten characters of you serial number

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    Please do not post SN or SNIDs. These are considered personal information. If you wish, you can exchange them via private message.

  • gekkos
    gekkos Member Posts: 11 New User

    I Know

     

    But you can post just first 10 charachters

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    We prefer that numbers are not posted, even in part.  Sharing them in PM is at your own risk, but you are free to do that.

  • gekkos
    gekkos Member Posts: 11 New User

    @moderator

     

    I requested PN.

     

    It's not private,it shows all the characteristics of the product.

     

    You can find it in all products in all Acer websites, for example: http://www.acer.co.uk/ac/en/GB/content/models/notebooks/aspirev3

     

    Smiley Happy

     

     

    in this case you can know what video card is installed.

  • JackE
    JackE ACE Posts: 45,079 Trailblazer

    Jay>>>Hi, I'm using windows 8 and I've downloaded the driver for windows 8 and still it didnt work.>>>

     

    OK, then I suggest you go back to the nvidia site mentioned above, register and either try to chat online or ask your question to their forum.

     

    Jack E/NJ 

    Jack E/NJ

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    Product numbers are allowed, but not serial numbers Smiley Happy

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    As Elizabeth said, we do want to keep Serial Numbers private for your protection.

     

    @jayonlinemethod - If you'll send me a private message with your serial number, I'll pull all the details and share so we're talking about a specific notebook.

This discussion has been closed.