Battery troubles on a 572G

TheTom
TheTom Member Posts: 2 New User

I dedided that I'd had just about enough of Winblows 8.1.  Took the pain for too long so I've installed Windows 7 Ultimate 64 bit.  Works great too (using the drivers available on this website) I might add as I was starting to blame the laptop for my troubles and pain but no, it was the OS.  Now that I have done everything I needed to do (countless updates, Norton IS updates, reinstall software) the machine will NOT run on battery, only power brick.  I could not figure out how to get to the battery to check it's installation and so finally was forced to remove the bottom of the machine.  There is another question on here about this but my machine did not have the oval "thingy" described.   Yep, there's the battery (NO external access that I can find) but all seems in order.  So, WHY would my machine stop working on battery?  Any thoughts, fixes, prayers?  Thank you community.

 

Tom Moore

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    You probably have an internal battery which isn't designed to just be pulled off. I've seen other threads where acer folks have talked about tightening the screens to ensure that the internal batteries failsafe is making proper contact. I would suggest starting there and see if tightening all the screws gives you any different results.

  • Andrik
    Andrik Member Posts: 19

    Tinkerer

    Seems to me it's a driver or bios issue. (power failure, broken cable...in theory could also be causing this, but you only re-installed software, so hardware issues don't seem likely).

     

    two things which come to mind:

    - Have you checked in system devices that all devices are ok, recognized and have drivers installed? Perhaps you forgot some drivers? (perhaps mainboard drivers?)

    - Did you change the bios version by any change? Might be the problem.

     

    good luck!

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