USB 3.0 v3-771g unable to install

unfettjar58
unfettjar58 Member Posts: 1 New User

I am having a ton of trouble trying to get my USB working.
I have an Acer v3-771g laptop with windows 7 installed on it. The USB had been working fine for over a year. But then it started acting very weird lately and so I downloaded the driver for my intel chipset from the Acer driver download site
(USB 3.0_Intel_1.0.4.220_W7x64_A)

But I can't seem to install the driver at all. I first tried to use the setup.exe that was included in the driver pack but that turned up an error saying that it was unable to install one or more drivers and it just quit. So I went to my device manager and manually deleted/uninstalled the USB/PCI controllers (Intel 7 series c216 chipset family USB enhanced host controller 1e2d and 1e26) under the USB tree. I rebooted and it still didn't do anything.
I also tried to install the USB driver via my device manager. Under the "Other devices" nodule, I saw several USB controllers, and I selected one and clicked update driver => selected browse => pointed it to the USB 3.0 folder but the system wouldn't recognize the drivers.
Please can anyone help me? Thank you

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    maybe hardware maybe software

    make sure software not problem by using recovery to restore system

    backup all data before

     

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