Intermittent snowy screen S230HL + Macbook Pro w/ Retina

NewAux
NewAux Member Posts: 2 New User

Hello. I recently purchased the S230HL to use with my 2013 Macbook Pro with Retina. Every once in awhile, seemingly at random, my display with turn black then come back on with a snowy screen. Turning the monitor off and on again solves the problem until it happens again. I'm not sure if the problem is with my Macbook Pro's HDMI output our with the monitor itself. If the issue is with the monitor itself, I'd like to get this taken care of ASAP because the monitor is less than 2 weeks old.

 

Any ideas as to possible causes and solutions?

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    attempt to use with other system and see if persist on multiple system

    change cable?

  • NewAux
    NewAux Member Posts: 2 New User

    I could change cable... my line of work supplies me with a seemingly endless supply of free HDMI cables. Recently though, the monitor has been going black for a few seconds and then coming back with a normal, healthy signal. Not sure what's going on there but it seems to be improving in that respect.

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