can not start up acer recovery management

dieter1
dieter1 Member Posts: 5 New User

he everyone,

Can someone help me.

I purchased my acer laptop yesterday. It's a Acer Aspire V3-772G-747a161.12TBDWakk.

I want to make a USB recovery but i can't start up the program to do that ( acer recovery mangement ).

My computer want's to start up the program but can't for some reason.

I tried to restore my pc with ALT+F10 that works but still the same problem can't open the program.

Has someone a idea to fix that problem.

thanks in advance,

dieter

 

 

Answers

  • dieter1
    dieter1 Member Posts: 5 New User

    he jackE,

     

    I can do the first option that is not a problem.

    The problem is that i can't acces acer recovery management after my laptop is started up. ( via my apps )

     

    I'm now trying youre windows option to make a usb recovery.

     

    thanks 

  • dieter1
    dieter1 Member Posts: 5 New User

    i can't make a usb recovery with the second link because i don't have a key of windows 8.1.

    This laptops was standard with windows 8.1.

  • dieter1
    dieter1 Member Posts: 5 New User

    i can't make a usb recovery with the second link because i don't have a key of windows 8.1.

    This laptops was standard with windows 8.1.

  • JackE
    JackE ACE Posts: 45,079 Trailblazer

    Check the label for the key on the backside (bottom) of the laptop.

     

    Jack E/NJ

    Jack E/NJ

  • JackE
    JackE ACE Posts: 45,079 Trailblazer

    Also, have you tried booting into safe mode?

     

    Jack E/NJ

    Jack E/NJ

  • Hecticated
    Hecticated Member Posts: 7 New User

    JackE wrote:

    Check the label for the key on the backside (bottom) of the laptop.

     

    Jack E/NJ


     

    Sorry JackE - but Windows 8 do not provide serial keys underneath the laptop.

     

    Please view my responses here in this thread:

     

    http://community.acer.com/t5/Notebooks-Netbooks/How-to-reinstall-the-original-OEM-Win8-64bit-of-my-Acer-AO-725/m-p/201117#U201117

     

    This will also include a link to the article I made to Clean Install OEM Windows.

  • JackE
    JackE ACE Posts: 45,079 Trailblazer

    Thanks for the info, hecticated. Is there a way we can point Dieter to the solution more directly without all the links. Just how can he do it without going from one link to another.  I'm even more confused now. And I'm now even more happy that I only have Win7 & Lunux to deal with on my own stuff.  8^)

     

    Jack E/NJ

    Jack E/NJ

  • Hecticated
    Hecticated Member Posts: 7 New User

     

    JackE wrote:

    Thanks for the info, hecticated. Is there a way we can point Dieter to the solution more directly without all the links. Just how can he do it without going from one link to another.  I'm even more confused now. And I'm now even more happy that I only have Win7 & Lunux to deal with on my own stuff.  8^)

     

    Jack E/NJ


    Sure there is - 

     

    I'll just explain it all right here.

     

    COA labels are no longer provided for Windows 8 and above - serial numbers are embedded in the BIOS.

     

    This means that OEM versions of Windows simply need to be installed and detect the serial number automatically.

     

    How do you get an OEM version? Back up discs (or recovery discs) are one way to get an OEM version. The trouble with these is that - most people forget to get make them because they don't come standard in the box of any new laptop (they must be made with Recovery Disc Creator)

     

    Secondly, to get a non backed up OEM version is not possible through a download off the Microsoft website (or anywhere really) - Microsoft have made it particularly difficult to do this.

     

    So the solution is quite simple - get a regular retail version and install it using the generic key (legal and widely available by Microsoft themselves). This is created by Microsoft to allow you to install an "Inactivated" copy of Windows.

     

    Once it's installed - remove the generic key and install the OEM key and you're done.

     

    The whole process from start to finish is explained in this video here:

     

    http://www.hecticated.com/video/490/how-to-clean-install-windows-8-1-on-oem-machine/

     

  • JackE
    JackE ACE Posts: 45,079 Trailblazer

    Thanks Hecticated.Let's I hope Dieter will let us know if this helps to resolve his issues.

     

    Jack E/NJ

    Jack E/NJ

  • dieter1
    dieter1 Member Posts: 5 New User

    i have found a solution on the internet.

    No key necessary just follow the steps en i hope it works.

    I just need to find a USB of 32 giga.

     

    http://windows.microsoft.com/en-us/windows-8/create-usb-recovery-drive

     

    thanks for the help 

  • JackE
    JackE ACE Posts: 45,079 Trailblazer

    Good for you, Dieter! Thanks for finding the solution.

     

    Jack E/NJ

    Jack E/NJ

This discussion has been closed.