right usb ports not working on aspire 5250

Glen1
Glen1 Member Posts: 2 New User

I recently upgraded my laptop to win 8.1 and now usb ports do not work on the right side. I see others have had the same issue but no solutions. Aspire 5250-0665

Answers

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Glen when you upgraded to 8.1 you destroyed all your drivers and are using generic drivers that aren't designed for your machine. However, it isn't hopeless.

     

    You can try to go back to Windows 8, but since you are still able to get into your machine, I would only use that as a last resort.

     

    First, SET A SYSTEM RESTORE POINT in case the new drivers foul you up. Then, go to Control Panel,System, Advanced System Settings, Hardware, Device Installation Settings, and allow Windows to install drivers automatically. Then leave your computer connected to the internet for a few hours.

     

    See if that improves things. If it doesn't, go to IObit.com and install their free driver updater. On one of my machines it found seven drivers that Windows missed. On another machine, it didn't find anything new.

     

    If it still doesn't work, come back and we'll try something else.

     

     

  • Glen1
    Glen1 Member Posts: 2 New User

    Thanks for your ideas, I have tryed a few different driver finder programs, the one I've always had success with in the past is ma config, but no luck. I even tryed the Acer driver and applications recovery disk for win 7, still nothing. I guess the only thing left is to do is full recovery back to win 7 using the Acer discs to determin if its a hardware issue. The USB port on the left works, the ones on the right don't and everything is up to date and all the correct drivers are installed from what I can see. Its Baffling, as they only stopped working after the clean install of windows 8.

  • jeremy12095
    jeremy12095 Member Posts: 2 New User

    I have been having the same issues for a while now. My right side USB ports do not work but the 1 on the left works. I havent changed any software or anything. It happened about 1 year after i purchased the unit. Also now the blue light doesnt light up when i plug in my charger. What do you expect for a cheap laptop I guess. Has anyone had any luck fixing this unit or did the USB burn out on the motherboard?

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