New to Acer and very frustrated

SwtThang
SwtThang Member Posts: 2 New User

Hello, I just bought a Acer Aspire 5315 Notebook. And with my luck I cant get it to work. Having issues with getting it to connect to the internet via hardwired or wireless. HELP!!!!! I even tried to reset it to factory setting and it wont do that either. I also tried downloading the drivers on it again too. NOTHING. I bought this to run my business, because I am on disability and really cant do much. Frustrated with the Notebook and for being DOOPED!!! Hope someone can help. 

Thank you in advance

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi SwtThang!

     

    Sorry to hear you're having problems with your laptop.

     

    The Aspire 5315 is an older model, so I presume you bought it secondhand? I expect you've tried resetting your modem/router, and you've checked that other items (wireless or attached) are working correctly?

     

    If you're 100% sure that all is good your end then return it for an exchange or repair.

     

     

     

     

  • brummyfan2
    brummyfan2 ACE Posts: 28,470 Trailblazer

    You could try contacting your ISP and they may be able to help you with the connection.

  • SwtThang
    SwtThang Member Posts: 2 New User
    I took it to someone and the network adaptor is bad. Don't know how to fix that but at least I got a solution. Thank you for answering my question though!
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