Acer Aspire V3-571G hanging up when connecting to internet

javadyousefi
javadyousefi Member Posts: 2 New User

Hi,

 

My Acer Aspire V3-571G sometimes hangs up and freezes when I want to connect to internet or a network, for Example when the network cable is pluged, and I turn on laptop, it hangs up at welcome screen. or when I want to turn on sharing, it hangs up. Now I use windows 7 ultimate and later I used windows 8, and this problem in windows 8 was exist too, and blue screen was appeared. I purchased this Notebook, 1 month ago.

 

Thanks for your help

Best Answer

  • javadyousefi
    javadyousefi Member Posts: 2 New User
    Answer ✓

    Problem has been solved, by unistalling IDM Smiley Happy A page fault occur by IDM and couse to hang up system.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    What version driver do you have installed?

     

    If you load the Acer factory operating system, does the computer still freeze when connecting to the internet?

     

    Have you tried power cycling the modem/router, or trying the computer on a different network?

  • javadyousefi
    javadyousefi Member Posts: 2 New User
    Answer ✓

    Problem has been solved, by unistalling IDM Smiley Happy A page fault occur by IDM and couse to hang up system.

This discussion has been closed.