user profile logon failed

Carol97411
Carol97411 Member Posts: 7 New User

I have a Aspire 7740-5142 laptop. I can create a NEW user, but when I go to logon, I get the message "User profile failed logon" and it will not logon. All my other users work. Is there an easy fix for this?

Thank you

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    well there is no easy way. you should be able to back up data on that user account and remove the user and re add the user to the windows login.

  • Carol97411
    Carol97411 Member Posts: 7 New User

    I don't understand. There is nothing to back-up. I created the user, but never logged on to it because it failed logon. Everytime I make a new user, same thing happens. I can never logon. Please explain what you mean. Thank you for trying.

This discussion has been closed.