my acer laptop aspire 4736 not detecting DVDs but CDs are detecting fine by Optiarc DVD RW AD-7580S

firoj12000
firoj12000 Member Posts: 1 New User

MY ACER LAPTOP ASPIRE 4736 BOUGHT ONE YEAR AGO. NOW MY NOTEBOOK IS NOT DETECTING ANY TYPE OF DVDS BUT IT DETECTING CDs FINE. DVD ROM DRIVER IS OPTIARC DVD RW +- AD-7580S

 

I HAVE DONE FOLLOWING:-

 

(A) UNINSTALL AND REINSTALL THE DRIVER FROM DEVICE MANAGER

(B) CLEANING OF LENSE

(C) NO UPPER / LOWER KEY FOUND IN H_KEY

 

PLESE HELP

Best Answer

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew
    Answer ✓

    Most optical drives have seperate lasers for CDs and DVDs.  It sounds as if the laser for the DVD portion has malfunctioned.

Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew
    Answer ✓

    Most optical drives have seperate lasers for CDs and DVDs.  It sounds as if the laser for the DVD portion has malfunctioned.

  • 825yva
    825yva Member Posts: 2 New User

    hi, i have an acer aspire 7741. and ever since i have bought the system every time i try to burn files to a dvd i can never see the files i have burnt unless i use another computer. my acer plays store bought dvds ans reads store bought dvd programs just fine. the system even burns the dvd's just fine. but i can never view the files on my pc. i always have to use a diffrent computer to view them. this makes it quite hard to back up files for any system restore. do you have any reson for this?

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