acer aspire v3 fan problems

Brythespy
Brythespy Member Posts: 3 New User

This laptop has always had this problem. The temperatures kick up to the thermal cieling of 99C for the CPU (i7-3610QM) and 94C for the GPU (GT 640M). Problem is, the FAN doesn't seem to give a **bleep**. It's actually QUIETER when the temperatures are that high, then when it's at 60C or so. I figured it was a problem with the BIOS, so I updated that, no change. So maybe it was a problem with windows? Nope, same result on gaming with ubuntu.

 

The major problem of this, is that after gaming for ten minutes the CPU throttles itself to 1197MHz(as opposed to 3193), and the GPU goes down to 135MHz( as opposed to 843MHz).

 

The problem is that the fan won't kick in like I know it can, because when the laptop is in POST, like at BIOS setup, the fan is like a vaccum cleaner it's so loud! I don't really care about noise, so I'd love to have the fan like that all the time as long as the temperatures don't fly through the roof...

So, things I've tried so far, to avoid possible duplicate answers.

 

  • - Checked for dust: It's been this way since the laptop was new, and I've since then taken it apart. No dust buildup.
  • - Background stuff running?: No, problem persists across OS'es, and it happens while gaming anyways
  • - Manually underclocking both CPU/GPU: Using windows, I can force the CPU to stay at 1.1GHz, but the temperature STILL easily hits 99C after 5 min of gaming
  • - Contacted Acer support?: No help at all. They told me to update and reset the BIOS, which I have done multiple times. There are only about 6 changable things anyway, none of which should affect the FAN control
  • - Third party fan control program?: None detect the fan

 

So, I'm screwed until I can afford to replace this laptop, but I am very satisfied with performance in games... Whenever the CPU/GPU aren't being throttled.

Anyone that can offer advice to solve this problem would be greatly appreciated. 

Thanks for reading.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Please post your complete model for us, including what OS is on the system.

  • Brythespy
    Brythespy Member Posts: 3 New User
    Aspire V3-571G-9435 windows 7 home premium/Ubuntu
  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Thank you. 

    Can you also let us know what version of BIOS you have on the system?

    Says that you updated it, to what version, please?

     

    Have you updated any drivers?

    If so, can you let us know which ones and to which versions?

     

  • MugsBut
    MugsBut Member Posts: 3 New User

    Having a similar problem with the

    V3-551G-8454 model.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Please read the post above and provide the requested information.

  • Brythespy
    Brythespy Member Posts: 3 New User

    I am using the latest version Q5WV1, V1.13. I updated it from 1.07.

    As for drivers, they are all updated to the latest version(downloaded from ACER site), but like I said the problem persists on Ubuntu as well.

  • aJam
    aJam Member Posts: 2 New User

    Exactly the same problem here. V3-571G with i5-3210m, gt640m. BIOS v1.13.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If the problem persists beyond the particular OS, it sounds like a hardware issue.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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