Acer Chromebook won't let me log in

quinngoldie
quinngoldie Member Posts: 1 New User

Hi, I just setup my new Acer Chromebook.  I just closed it and shut it down.  I then opened it and it restarted.  It shows my Google icon and the field to enter my password.  When I go to enter my password, nothing appears and it seems to be "frozen" to an extent.  I have tried shutting it down and opening it again 3 times already and the same exact thing happens each time.  How do I enter my password so I can access my Chromebook???  Thank you!

Answers

  • Mezmryz03
    Mezmryz03 Member Posts: 1 New User
    Having this same problem. My son is dying use his new laptop.
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