Acer iconia w3 limited internet connection

Harshman63
Harshman63 Member Posts: 13 New User
in 2014 Archives

I have 4 out of 5 wifi bars on my iconia w3, but it comes up limited. I cannot get on the internet or any thing. Any ideas? I tried going into the device manager and disabling minimum power cunsumption, but it only worked the first time. I will be on the internet, and it will quit and say that there is no cnnection. I sit about 5 feet from the router, but with no luck.

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Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    That can happen if the router loses connection as well. Can you ping the router ?

  • Harshman63
    Harshman63 Member Posts: 13 New User

     My win8 laptop will connect and my PC will work, but my tablet only works some of the time. The router is fine,just something with the tablet. Right now, it has 5 out of 5 bars, but has a caution symbol under it and says "limited".

     

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Right click the network icon and open the Network and Sharing Center. Click on the link for your network and look at Details. Your IPv4 address shouldn't be 169.x.x.x. If it does have a 169 address you are not getting a lease from the router. The router may be configure to allow for too few leases.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Harshman63
    Harshman63 Member Posts: 13 New User

    It has a 192 xxxxx IPx4

     

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    OK, the next step is to verify the DNS is working. Open a command prompt (you can do that easily by using the search feature of your charm bar, swipe in from the right, click the magnifying glass and type 'command' at the prompt) and type:

     

    nslookup www.google.com

     

    You should get something like this:

     

    Server:  vip01mdfdor.mdfd.or.charter.com
    Address:  68.116.46.115

    Non-authoritative answer:
    Name:    www.google.com
    Addresses:  2607:f8b0:400e:c04::67
              74.125.28.104
              74.125.28.106
              74.125.28.105
              74.125.28.99
              74.125.28.147
              74.125.28.103

     

    Let us know if that works.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Harshman63
    Harshman63 Member Posts: 13 New User

    Here's wha came up

     

    Server:   Unknown

    Address:   192. xx.x. x

     

    DNS request timed out.

          timeout was 2 seconds.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    I'd open a DOS box (CMD) and run ipconfig/all, that should identify the network configuration and whether you have DNS servers in reach.

     

  • Harshman63
    Harshman63 Member Posts: 13 New User

    What should I look for? A ton of stuff came up.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Start with what is under Wireless.

  • Harshman63
    Harshman63 Member Posts: 13 New User

    Wireless Lan adapter local or wi-fi

     

  • Harshman63
    Harshman63 Member Posts: 13 New User

    Under DNS servers,my router's IPv4 address comes up

     

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    It looks like you are using your router as the DNS server. This isn't uncommon with consumer routers. Sometimes the routers get a little confused, especially when they have been up and running for a while. Try doing a power cycle, letting the router sit unpowered for at least 30 seconds. Try again after the router is back on.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Harshman63
    Harshman63 Member Posts: 13 New User

    No, didn't help

     

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Then it sounds like you are communicating with your router but it not making a connection with your provider.

     

    Try this: open a DOS box and enter Tracert 98.139.183.24 and see how far it gets (yahoo.com IP). It will take a while and if some are just "*" don't worry.

  • Harshman63
    Harshman63 Member Posts: 13 New User

    tracing route to 98.139.183.24 over a maximum of 30 hops

     

    reports: destination host unreachable

     

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Bring your router up in a web browser (you will need its password) and look to see what its status is. Typically one of the values shown is the default gateway. Try to ping that... (The default gateway is the first device on your providers network)

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Harshman63
    Harshman63 Member Posts: 13 New User

    How do I bring it up in a web browser?

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    You may need a 15-year-old. To bring up in a brouser you normally just type in the IP address (list as Gateway in IPCONFIG ) into the URL space.

  • Harshman63
    Harshman63 Member Posts: 13 New User

    How do I look up the router in the browser?

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    As Padgett suggested you might have to find a 15 year old to do it for you. :-) Most consumer routers are at either 192.168.0.1 or 192.168.1.1. Type the address into your browser's address bar (not into Google or Bing or whatever search engine) and press return. You should get a login prompt.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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