laptop is locked up and will not turn off or on. What do I do?

hueysmom2
hueysmom2 Member Posts: 1 New User

Laptop was on the internet, locked up on a page and would not shut off.  Let battery run down and now it won't charge or reboot.  What should we do?

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    Sounds like a serious issue. If it just froze, then I would think that it was just a hard drive issue, but the battery not charging? Most likely something with the motherboard. I would call tech support and have it serviced.

This discussion has been closed.