Update to windows 8.1 and S273HL stops workng.

ravorn
ravorn Member Posts: 1 New User

So yah i have 2 monitors. S273HL and X193w I updated to windows 8.1 and the S273HL which is a newer monitor and my min one stopped working. Looked into updating drivers and windows 8 and 8.1 are not on the list it seems. Any ideas?

 

Answers

  • Dsurian
    Dsurian Member Posts: 63 Troubleshooter

    Can you explain any more by what you mean when you say 'stopped working'?

     

    ...if you want to try anything off the site, I'd maybe try the Win7 driver(even though it looks like it's all the same driver...?) - would suggest doing it in safe mode. As this problem originated after the 8.1 update, though, I'd blame it on compatibility issues (as at least one other on this forum has expressed the exact same dilemma, with an even newer monitor). If the Win7 driver doesn't help, be sure to uninstall it (and delete the download), and see what 8.1 WinUpdate installs automatically - see if that helps. Lastly, I'd contact Acer support directly via chat as the age of your monitor should allow that, as they would likely need to release a new driver, and probably need to hear from you...

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