Secureboot isn't configured correctly

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Answers

  • shane123
    shane123 Member Posts: 12 New User

    To simplyfy your windows 8 product key is stored in your laptops BIOS, windows 8.1 requires the newer UEFI BIOS in order for windows to be able to retrieve your product key, windows 8.1 also requires your laptop to boot in UEFI mode.

  • philovermire
    philovermire Member Posts: 4 New User

    I have already installed the new BIOS (2.17 for v5-571p). Don't have product key with laptop, it was never supplied. With a bit of luck acer can help when i manage to speak to them.

     

    cheers

  • philovermire
    philovermire Member Posts: 4 New User

    Managed to get my product key by using a 3rd party programme.

     

    I have installed the latest available BIOS......still no joy.

    I have tried re-entering the product key.....still no joy.

    In the BIOS it states that secureboot is enabled yet still getting watermark on desktop.

     

    3rd party programme scanned everything on the laptop. In it's report it is saying that secureboot is disabled.

     

    Not alot else i can do for this. Proper doing my head in.

  • shane123
    shane123 Member Posts: 12 New User
    I'm sorry to here all of the previous suggestions didn't work for you philovermire I would suggest contacting Acer support with your issue.
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