my battery indicator is blinking 5 times when i try to turn on laptop and it doesnt turn on?

voyagerghoul
voyagerghoul Member Posts: 4 New User

it doesnt turn on until i plug in my charger

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,755 Trailblazer

    Hi, if the battery is a few years old it may be depleted, paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, press Ctrl + P or right click and select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert.

  • voyagerghoul
    voyagerghoul Member Posts: 4 New User

    my laptop is few months old, now its working properly……i held the power button for 1 minute and it was back to normal and thank you for the reply

  • voyagerghoul
    voyagerghoul Member Posts: 4 New User

    was this happening because i kept my laptop for few days without using it?? or because i installed few apps on this laptop??? because it once turned on when i uninstalled all the apps which i had installed last time?? or this was because the new windows update KB5063878….. i uninstalled this update, it was giving me bluescreen sometimes

  • Puraw
    Puraw ACE, Member Posts: 18,755 Trailblazer

    Hi voyagerghoul,

    Battery telemetry restoration (24H2 upgrade)

    Zero wear: Full Charge Capacity = Design Capacity (57,488 mWh) No drain logs: After August 8, usage and drain entries are either missing or frozen

    You're on OS build 26100.1 (24H2) and your battery report shows no wear and frozen telemetry, follow these steps to restore EC sync and drain logging:

    ✅ Required Steps

    1. Uninstall battery drivers
      • Open Device Manager → expand Batteries
      • Right-click both:
        • Microsoft AC Adapter
        • Microsoft ACPI-Compliant Control Method Battery
      • Select Uninstall device for both
      • Do not restart yet
    2. Reset BIOS to defaults
      • Power off the laptop
      • Press F2 or Del during boot to enter BIOS
      • Select Load Setup Defaults or Reset to Default
      • Save and exit
    3. Register Full Charge in BIOS
      • Plug in charger
      • Boot into BIOS again
      • Leave system idle in BIOS for 30–60 minutes until battery reaches 100%
      • This registers the full charge state at firmware level
      • Exit BIOS and boot normally
    4. Disable Fast Startup
      • Open Control PanelPower Options
      • Click Choose what the power buttons do
      • Click Change settings that are currently unavailable
      • Uncheck Turn on fast startup
      • Save changes
    5. Verify battery report
      • Run powercfg /batteryreport again
      • Confirm that drain logs and telemetry have resumed

    ⚠️ Do Not Use These Features

    • Do not run Battery Calibration from Acer Care Center, AcerSense or NitroSense.
    • Do not enable Battery Optimization
    • Do not activate 80% Battery Limit mode in any Acer utility

    These interfere with EC telemetry and will block proper battery state registration. This is not a calibration—it’s a firmware-level full charge sync required after driver stack disruption.