Can't access the BIOS because it is locked with a password in Predator PHN16-71-75FC

Krstan
Krstan Member Posts: 1 New User
edited August 12 in Predator Laptops

Hello Acer Support Team,

I own an Acer Predator PHN16-71-75FC laptop, but I cannot access the BIOS because it is locked with a password. When I press F2 to enter BIOS, I get a Challenge Code and was instructed to provide it to Acer Support to get the Unlock Key.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,640 Trailblazer

    For security reasons, Acer does not provide password reset or bypass instructions in the Community. The safest option is to contact your nearest Acer Service Center so they can assist you directly. You can find the correct contact details for your country here: ➡️ https://www.acer.com/worldwide/support
    They’ll be able to confirm ownership and help you recover access without risking your files.

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 745 Moderator

    Hi Krstan,

    Unfortunately we do not allow/provide direct support or discuss any steps on unlocking BIOS passwords or bypassing of security features. (Please check/ review our Acer Community User Agreement)

    We recommend contacting your local Acer support for better assistance.

    Note: We will be closing this thread.

    Thanks,

    Samuel-Acer

This discussion has been closed.