acer swift sf113 31 fails to boot, need to recover important files and photos

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Adisrg
Adisrg Member Posts: 2 New User
edited July 28 in Members Lounge

H Hi, I have a boot problem, please help me because I don't know how to solve it, I need to recover some important files and some pictures. Thank you

Comments

  • black8
    black8 Member Posts: 1 New User

    Hello,

    You can directly access your files and copy them safely. If you’re not comfortable opening the laptop, another option is to create a Linux Live USB on a different computer, boot your Acer from that USB, and then copy your files to an external drive without needing to log into Windows. Just make sure not to reinstall or format the system before recovering your data, as that could make recovery harder.

  • Adisrg
    Adisrg Member Posts: 2 New User

    Ok, but is there a way to fix that error and how to make it work like before?