Acer TravelMate - almost starts but doesn't show anything on the screen

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Flopsy
Flopsy Member Posts: 4 New User
edited July 23 in TravelMate and Extensa

I've got an Acer TravelMate P645 Model A4DBH (it's an i5). I loaded Linux on it and it's been running fine for months (it flies in fact!).

Being ten years old or so the battery charge doesn't last too long. I hadn't used it for a couple of months, got it out to use it, and the battery was totally dead.

I charged it and the orange charge light turned blue (so the battery is fully charged).

It has a backlit keyboard… When I try to start it up the Power and Wireless buttons both light up blue for only a couple of seconds, then both go off again. Nothing appears on the screen at all.

I have tried the paper clip in the battery hole for 30 seconds - no difference.

Any ideas as to what could be wrong? Thanks!

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,929 Trailblazer

    Hi @Flopsy If the power reset has not worked, it means that the battery is not working even if it appears to be charged, but I have a question: does the equipment work connected to the power supply?

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  • Flopsy
    Flopsy Member Posts: 4 New User

    Thanks for the reply.

    No, exactly the same thing happens if the power supply is connected.

    The Power and Wireless buttons do both light up blue (only for a couple of seconds), even if the power supply is disconnected, so the battery must be working?

  • Flopsy
    Flopsy Member Posts: 4 New User

    Ah… looking at the inside reveals a problem. This is near the battery, but is actually the ribbon connector that comes from the USB sockets (right hand side when using the laptop). The green looks like copper corrosion - how can this have happened? I had left a wireless mouse dongle plugged in to one of the two USB ports but surely this shouldn't be a problem?

    IMG_0156.JPEG
  • Flopsy
    Flopsy Member Posts: 4 New User

    BTW I cleaned it up as best I could but there is still some corrosion damage there (even on the black push-down connector).

    I tried booting it, with and without the ribbon cable in but it's still the same. Presumably it's failing some low level boot test. Looks like the laptop is toast unfortunately.