Predator phn-16-71 is showing no bootable device and ssd is not showing in bios

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Cris1231133
Cris1231133 Member Posts: 3 New User
edited July 20 in Predator Laptops

Predator phn-16-71 is showing no bootable device and ssd is not showing in bios

Is it because of thermals or my ssd is dead?

[Edited the thread to add model number to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,905 Trailblazer

    Hi @Cris1231133 If the SSD isn't showing up in the BIOS, it could be due to several reasons. Initially, it doesn't necessarily mean a temperature issue with the device itself.
    Please provide the exact model of your computer and the version of Windows installed.
    Did the problem occur suddenly or did it coincide with some type of installation or update?

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • Cris1231133
    Cris1231133 Member Posts: 3 New User

    it’s predator phn-16-71 and windows 11 and problem occurred suddenly though I did leave it unused for 2 months but it worked fine for two days and it didn’t coincide with update or installation

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,905 Trailblazer

    Does it happen the same to you if it is only on battery or if you connect it to the power supply?

    Enter the BIOS setup and load the factory default values.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • Cris1231133
    Cris1231133 Member Posts: 3 New User

    it happens on both on battery and power supply and I just did factory default value but still same issue

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,905 Trailblazer

    Before you consider a disk failure, you may have lost the bootloader (this can cause the disk to not be visible in the BIOS).
    Try entering Safe Mode and see if you can access Windows:

    Windows Startup Settings - Microsoft Support

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)