Acer Nitro V15: Keeps shutting down after startup screen since SSD replacement. Any fixes?

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voided
voided Member Posts: 2 New User
edited July 15 in Nitro Gaming

I've had my Acer Nitro laptop for over a year now. Recently, I encountered issues with the SSD, which I resolved by replacing it. However, a new problem has emerged since then.

When I power on the laptop, it shows the Acer Nitro splash screen, followed by a loading screen that says the system is loading. After a few seconds, the laptop shuts down completely. Interestingly, if I enter the BIOS settings instead, the laptop stays on without shutting down.

This makes me think the issue might be software-related or possibly connected to the new SSD installation. I’d appreciate any guidance or troubleshooting steps you can offer to help resolve this.

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,014 Trailblazer
    edited July 15

    Hi @voided 👋

    If your BIOS holds steady and Windows keeps shutting down post-SSD replacement, it might not be a full-blown install issue. Before going down the clean install route, there's a great workaround you can try:

    🛠️ In-Place Repair (Windows Reinstallation Without Data Loss) This method reinstalls your current version of Windows without wiping your files, apps, or settings. It’s perfect for fixing corrupted system files and boot-loop behavior.

    🔗 Follow this official guide from Microsoft: Fix issues by reinstalling Windows without losing data: https://support.microsoft.com/en-us/windows/fix-issues-by-reinstalling-the-current-version-of-windows-497ac6da-7cac-4641-82a5-f50398d879a0

    Make sure to back up your important files just in case. Once done, reboot and let us know if stability returns.

    Let me know how it goes—tag @Puraw or use “Quote” so I get pinged.

  • Axxo
    Axxo Member, Ally Posts: 2,152

    The Acer Nitro V15 shutting down after the startup screen, following an SSD replacement, likely indicates a problem with the new SSD or its installation. Potential causes include a faulty SSD, incorrect installation, or issues with the BIOS configuration related to the new storage device. Troubleshooting steps include verifying the SSD's functionality, checking the installation, and potentially resetting the BIOS to defaults.

    Troubleshooting Steps:-
    1. Verify the SSD:
    Try booting from a USB drive with a live operating system (like Ubuntu) to rule out a problem with the installed OS.
    If the live OS boots, the issue is likely with the installed OS or its configuration on the SSD.
    If the live OS also fails to boot, the SSD itself may be faulty.
    Consider testing the SSD in another system to confirm its functionality.
    2. Check Installation:
    Ensure the SSD is properly seated in the M.2 slot.
    Verify the mounting screws are tightened correctly, but avoid overtightening.
    If using a 2.5-inch SSD with an adapter, confirm the adapter is compatible and securely connected.
    Check for any physical damage to the SSD or the M.2 slot.

    3. BIOS Settings:
    Access BIOS: Restart the laptop and repeatedly press F2 (or the appropriate key for your model, check the manual) to enter the BIOS setup.
    Boot Order: Ensure the SSD is recognized in the BIOS and is set as the primary boot device if you intend to boot from it.
    AHCI/RAID: If you are using an NVMe SSD, ensure AHCI is enabled in the BIOS. For SATA SSDs, RAID mode might be necessary, depending on your configuration.
    Reset BIOS: If you're unsure about the correct settings, try resetting the BIOS to its default values.
    Update BIOS: If an update is available, consider flashing the latest BIOS version to the laptop, as it can sometimes resolve compatibility issues.

    4. Operating System Issues:
    Safe Mode: Boot into Safe Mode (press F8 repeatedly during startup) to see if the system starts without shutting down. This can help isolate a driver or software problem.
    System Restore: If you can boot into Safe Mode, try performing a system restore to a point before the SSD replacement.
    Clean Install: If all else fails, consider performing a clean installation of the operating system on the new SSD. This will ensure a fresh start and eliminate potential conflicts.

    5. Hardware Issues:
    Overheating: Ensure the laptop's cooling system is functioning properly. Overheating can cause shutdowns. RAM: If you have multiple RAM modules, try booting with only one module installed at a time to check for faulty RAM.
    Other Components: If the issue persists, there could be other faulty components (e.g., motherboard, power supply).
    -----------------------------------------
    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • voided
    voided Member Posts: 2 New User

    I tried using ubuntu from a usb stick an was able to do so, what would be my next step?