Nitro K2 Headset CONSTANTLY auto reduces sound during gaming. Is there way to turn this feature off?

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Eolson
Eolson Member Posts: 2 New User
edited 5:15AM in Gaming Accessories

Just bought a Nitro K2 Headset from Amazon

The headset CONSTANTLY auto reduces sound during gaming. It will reduce it to a level that I can not hear anything and it is severely effecting gaming.

Is there a way to turn this feature off?

I'm even running Sound lock and that does not help clip the high volume or peak clips from activating this noise reduction!

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,670 Trailblazer

    Hey! 👋 The auto-reducing volume issue with your Nitro K2 headset during gaming is likely a combo of Windows interpreting it as a communications device and Realtek/BT quirks in the background.

    Here’s a two-step fix that’s helped others in similar cases:

    🛠️ Step 1 — Disable Windows Volume Reduction

    1. Right-click the 🔊 speaker icon in your taskbar
    2. Go to Sounds > Communications tab
    3. Set it to “Do nothing”
    4. Apply and restart

    This prevents Windows from auto-lowering volume when it thinks you're in a voice call or using a mic-heavy app like Discord.

    🛠️ Step 2 — Tweak Realtek Audio Console (if installed)

    • Open Realtek Audio Console
    • Disable Loudness Equalization and any “Smart Volume” or “Environmental Effects”
    • Look under Playback > Advanced, and ensure Speakers Noise Cancellation (Voice Call) is OFF — you've already done this, so just confirming 👍

    If the Nitro K2 is Bluetooth-only, some of these controls may not apply, and Windows + headset firmware handles most audio adjustments. Still, these settings often solve the sudden drops during gaming peaks.

    Let us know if you’re still seeing suppression in specific titles — it might help to check whether the headset switches profiles (e.g. hands-free vs stereo) mid-session.

    Hope that helps! 🎧

  • Eolson
    Eolson Member Posts: 2 New User

    I don't see any of these settings on my system. Looked around for similar settings, tried a couple, tested it, STILL reduces volume.

    Ive tried three different headphones sets in the last couple months. The first three I replaced because of quality and bluetooth issues (Unstable connection). These work great, connection great - if I can just get the volume issue solved.

  • Axxo
    Axxo Member, Ally Posts: 2,075

    The Nitro K2 headset's automatic sound reduction during gaming is likely due to a feature designed to prevent audio feedback or optimize the audio for different game scenarios. To turn it off, you'll need to adjust your computer's or the headset's software settings. If the headset has its own software, look for options related to "sound enhancement," "noise cancellation," or "dynamic volume control" and disable them. If the headset uses your computer's default settings, you'll need to adjust the sound settings within Windows (or your operating system).

    Here's a more detailed breakdown:
    1. Check the Headset's Software (If Applicable):
    Identify the software:
    Some headsets come with their own companion software (like Razer Synapse, SteelSeries GG, or similar) that allows for advanced customization.
    Look for relevant settings:
    Within the software, search for options like "sound enhancement," "dynamic volume control," "noise cancellation," or "gaming mode." Disable these features.
    2. Adjust Windows Audio Settings:
    Access Sound Settings:
    Right-click the speaker icon in your system tray (bottom right corner of your screen) and select "Open Sound Settings".

    Go to Device Properties:
    Find your Nitro K2 headset under "Output" and click on it. Then, click "Device properties".
    Check for Volume Limiting Features:
    Look for settings related to "enhancements," "equalization," or "volume limiters." Disable any that might be causing the issue.
    Try Troubleshooter:
    Run the Windows audio troubleshooter. It can often automatically detect and resolve common audio problems.
    3. Consider Other Potential Issues:
    Driver Issues:
    Ensure your headset drivers are up to date. You can check for updates through Device Manager in Windows.
    Bluetooth Interference:
    If using a wireless headset, ensure there are no other devices interfering with the Bluetooth signal.
    Headset Compatibility: If your headset is relatively new, it may not be fully compatible with older games or software.
    -----------------------------------------
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