Reinstalled Windows on PH315-53-72xd, Predator sense & care centre missing, turbo button not working

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ShahzilZaman
ShahzilZaman Member Posts: 4 New User
edited July 3 in Predator Laptops

i reinstalled my windows with the help of a friend, but now predator sense is not in the laptop, now it is not available on the site in applications, and care center is available and i downloaded it and it is not opening either, now turbo button is not working, killer care center is somehow still available please help me download the predator sense app and other stuff laptop is PH

Answers

  • StevenGen
    StevenGen ACE Posts: 14,656 Trailblazer
    edited July 1

    Go to HelpDrivers as they have all the PH315-53 drivers, see the bottom of the page from that link, as they have both Predator Sense Versions: 3.00.3152 or 3.00.3146_20200825 (For 2020 gaming projects) for your PH315-53 laptop. Good luck and hope this helps you out.

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  • Axxo
    Axxo Member, Ally Posts: 2,060

    After reinstalling Windows on your Acer Predator Helios 300 (PH315-53-72xd), it's common for PredatorSense and Acer Care Center to be missing, and the turbo button may not function correctly. To fix this, you'll need to download and install the correct versions of PredatorSense and Acer Care Center, and potentially address the turbo button issue through driver updates or BIOS settings.

    1. Download and Install PredatorSense and Acer Care Center:
    Locate Drivers:
    Go to the Acer support website and search for your specific model (PH315-53-72xd).
    Install PredatorSense:
    Download and install the appropriate version of PredatorSense for your system. Ensure you install both x86 and x64 versions of the Microsoft Visual C++ Redistributable, which are often required for PredatorSense to work.
    Install Acer Care Center:
    Find and install the latest version of Acer Care Center from the Acer support website.
    Install APX Bundles:
    After installing PredatorSense, locate the APX bundles within the UWP file and install them. These are .NET framework files and one of them should work for your specific model.
    Restart: After installation, restart your laptop.

    2. Address the Turbo Button Issue:
    Driver Updates:
    Check for and install any available driver updates for your laptop, especially those related to the chipset, keyboard, and power management.
    BIOS Update:
    If the turbo button is still not working, consider updating your BIOS to the latest version. You can find BIOS updates on the Acer support website.
    Check Connections:
    If the problem persists, there might be a loose connection with the turbo button itself. You may need to open up the laptop and check the connection, or seek professional help from Acer support.
    Turbo Mode Settings:
    Ensure that turbo mode is enabled within PredatorSense settings. If you're trying to use turbo mode with an overclocking profile, it might not work.
    Check for Conflicts: Ensure that no other software, such as Razer Cortex, is conflicting with the turbo button functionality.

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