I can't download my nitrosense, only thing in application is acer care & no nitrosense

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chichay
chichay Member Posts: 1 Newbie
edited June 28 in Nitro Gaming

I've searched how to download the nitrosense, but the only thing in the application is acer care, and there's no nitrosense application appears.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,635 Trailblazer

    Hi, this means that your Nitro Desktop can't use NitroSense or if an older Nitro laptop model the system is for Windows10 and if you have W11 installed there is no W11 version of NitroSense available yet.

  • Diya1811
    Diya1811 Ally Posts: 810

    Acer typically provides a version of NitroSense designed to work with it—just head to the Acer support page, enter your model or SNID, and check the “Application” section. However, if NitroSense isn’t listed there, it may mean one of two things: either your model isn’t compatible with NitroSense, or a Windows 11-specific version hasn't been released yet for that particular hardware

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