Hello Community.
I bought a new Nitro V 15 laptop yesterday. I'm using my old BenQ G2400WD as a second monitor. On my old computer, it is able to display 1900x1200 resolution. I am using a new HDMI cable, should be newest standard. I can "Force" the resolution with NVIDIA Control Panel app, but the result is very blurry and ugly.
Integrated monitor (1) is using AMD Radeon™ Graphics card, driver date 11/12/2024.
Second monitor gets assigned to NVIDIA Geforce RTX 4050 Laptop GPU, driver version 32.0.15.7680 6/12/2025, although NVIDIA App, which I used to install the driver, shows that the driver version is 576.80, 6/17/2025.
If I uninstall the AMD Radeon completely, the both monitors work on NVIDIA, but the resolution problem persists on the second monitor. If I uninstall the NVIDIA driver, then the computer does not recognize the second monitor.
I have narrowed down that the problem is probably with the driver (NVIDIA?) not installing correctly. It could be the case given that NVIDIA app and device manager give different versions. I have updated the BIOS. I have tried different HDMI cables. I have not tried a DVI cable. I have downloaded and installed and uninstalled the drivers for my monitor, but they are old (2012). I wouldn't want to hear that my monitor is too old, and that is the reason for all this, because it should work. :/ Thankful for any help!
Copy-pasted my msinfo here:
OS Name | Microsoft Windows 11 Home |
|---|
Version | 10.0.26100 Build 26100 |
Other OS Description | Not Available |
OS Manufacturer | Microsoft Corporation |
System Name | JUSSINACERNITRO |
System Manufacturer | Acer |
System Model | Nitro ANV15-41 |
System Type | x64-based PC |
System SKU | 0000000000000000 |
Processor | AMD Ryzen 7 7735HS with Radeon Graphics, 3201 Mhz, 8 Core(s), 16 Logical Processor(s) |
BIOS Version/Date | INSYDE Corp. V1.17, 12/03/2025 |
SMBIOS Version | 3.4 |
Embedded Controller Version | 1.08 |
BIOS Mode | UEFI |
BaseBoard Manufacturer | RB |
BaseBoard Product | Sportage_RBH |
BaseBoard Version | V1.17 |
Platform Role | Mobile |
Secure Boot State | On |
PCR7 Configuration | Elevation Required to View |
Windows Directory | C:\Windows |
System Directory | C:\Windows\system32 |
Boot Device | \Device\HarddiskVolume1 |
Locale | United Kingdom |
Hardware Abstraction Layer | Version = "10.0.26100.1" |
Username | JussinAcerNitro\jussi |
Time Zone | FLE Summer Time |
Installed Physical Memory (RAM) | 16,0 GB |
Total Physical Memory | 15,3 GB |
Available Physical Memory | 6,64 GB |
Total Virtual Memory | 18,2 GB |
Available Virtual Memory | 5,85 GB |
Page File Space | 2,88 GB |
Page File | C:\pagefile.sys |
Kernel DMA Protection | Off |
Virtualisation-based security | Running |
Virtualisation-based security required security properties | Base Virtualisation Support |
Virtualisation-based security available security properties | Base Virtualisation Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control |
Virtualisation-based security services configured | Hypervisor enforced Code Integrity |
Virtualisation-based security services running | Hypervisor enforced Code Integrity |
App Control for Business policy | Enforced |
App Control for Business user mode policy | Audit |
Automatic Device Encryption Support | Elevation Required to View |
A hypervisor has been detected. Features required for Hyper-V will not be displayed. | |
| |
[Edited the thread to add model name to the title]
