unexplained community forum ban

Gravityslinger
Gravityslinger Member Posts: 3 New User
in Predator Laptops

Hello, I'm certain this is the incorrect place to ask this, but I'm at a loss. My craigmiles@live.com has been banned and I have no idea why.

I created this new temporary account to try to get ahold of Samuel-Acer to see if they could help.

Samuel?

Best Answer

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,582 Trailblazer
    edited June 22
    https://community.acer.com/en/discussion/726121/unexplained-community-forum-ban

    Hi, the Acer Community User Agreement and moderation guidelines generally discourage posting personal information—including email addresses—in public threads. This is to protect users’ privacy and prevent spam or misuse. In fact, moderators often edit or remove posts that include email addresses, and users are encouraged to use private messaging or official support channels (user profile) for sensitive communication.

  • Gravityslinger
    Gravityslinger Member Posts: 3 New User

    oops, sorry about that, will you be able to check as to why that account was banned and possibly reinstate it for me?

  • StevenGen
    StevenGen ACE Posts: 14,616 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1345269#Comment_1345269

    Contact Samuel-Acer on that link and ask how to solve the problem that you have and explain to Samuel exactly what you have done. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Gravityslinger
    Gravityslinger Member Posts: 3 New User

    Thank you Steven! The helpful reply is exactly what I needed, I have PM'd Samuel.

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