HELIOS NEO 95L8-Battery drain 100% to 0 in 3 minutes, battery drains from 100 to 3% then hibernate.

Macaron
Macaron Member Posts: 13

Tinkerer

edited June 22 in Predator Laptops
1000024051.jpg

I have a video of my issue as well the battery drains from 100 to 3% then hibernate in front of me like melting ice 🥲

What do I do

I bought this last May 5, 2024

[Edited the topic title to include model number and the topic issue.]

Answers

  • Macaron
    Macaron Member Posts: 13

    Tinkerer

    HELIOS NEO 95L8

    I9HX 4070

  • Macaron
    Macaron Member Posts: 13

    Tinkerer

    1000024072.jpg

    Battery report

  • Macaron
    Macaron Member Posts: 13

    Tinkerer

    1000024070.jpg

    Battery report

  • Macaron
    Macaron Member Posts: 13

    Tinkerer

    1000024071.jpg

    Battery report

  • Macaron
    Macaron Member Posts: 13

    Tinkerer

    Send help pls

  • Axxo
    Axxo Member, Ally Posts: 2,000

    A sudden and rapid battery drain on an Acer Predator Helios Neo 16, going from 100% to 0% in 3 minutes, is not normal and likely indicates a hardware or software issue. Possible causes include a failing battery, incorrect power settings, or high power consumption by certain applications or processes.
    Here's a breakdown of potential causes and troubleshooting steps:-

    Potential Causes:
    Failing Battery:
    The most common cause is a battery that is no longer holding a charge. This is especially true if the laptop is older or has been subjected to many charge cycles.
    Incorrect Power Settings:
    Settings like "High Performance" mode or an improperly configured power plan can cause the battery to drain quickly.
    Background Processes:
    Many applications running in the background or resource-intensive tasks can significantly impact battery life.
    Display Brightness:
    High display brightness is a major contributor to battery drain.
    Hardware Issues:
    Other hardware problems, such as a faulty charging circuit or a malfunctioning component, could also be at play.
    -----------------------------------------
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