Nitro 5 Help with 2nd SSD it doesn’t show up in BIOS

Tigerplank1
Tigerplank1 Member Posts: 2 New User
edited June 18 in Nitro Gaming

Hi guys, hopefully someone can guide me to the issue Im having.
my kids Nitro 5 was a little slow, so I suggested a new 2nd SSD card. I added the 1TB Sandisk Plus.
The laptop had it running as “D” drive, but I’m wanting it as Local “C” so the laptop boots up quicker.
Its running on Windows 10

For some weird reason it doesn’t show up in BIOS as I wanted to make it the boot drive.

Any ideas why I’m only seeing the old SSD and not the Sandisk?

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,529 Trailblazer
    edited June 19

    Hi, we have to know the full laptop model as the SanDisk SSD Plus 1TB is a 2.5" SATA SSD and the PCIe slot may only support NVMe SSDs.

  • Tigerplank1
    Tigerplank1 Member Posts: 2 New User
    edited June 19
    image.png

    Hopefully this helps. I also have the option of removing the old SSD and the laptop will automatically see the new SSD as the main drive?

    [Edited the content to hide sensitive information]

  • Puraw
    Puraw ACE, Member Posts: 17,529 Trailblazer

    Hi, this model has one M.2 slot (for the the boot drive) that supports either SATA or NVMe SSDs, and one 2.5" SATA bay for a traditional HDD or SATA SSD. so you installed the 2.5" Sandisk Plus SATA SSD in the HDD slot and the boot drive is a PCIe M.2 SSD. I suspect that the Sandisk is not properly connected or not compatible with this laptop.

    removing the original M.2 boot drive won’t make the new SanDisk SSD bootable unless it already has an operating system installed and properly set up to boot. BIOS can only boot from a drive with a valid boot sector and OS installed. So if the SanDisk is currently just a secondary storage drive (no OS, no boot files), then removing the M.2 will simply leave the laptop unable to boot at all — you’d get a “No Boot Device Found” screen.

    Common Causes (and Fixes) for BIOS Non-Detection:
    BIOS Settings (AHCI Mode) Make sure the SATA controller is set to AHCI, not RST-Optane or RAID. This is crucial for SSD recognition. You can check this in BIOS in Main, press Ctrl+S to see the hidden settings.

    Power/Data Cable Issues Even if the drive is physically installed, a loose or missing SATA data or power cable will prevent BIOS detection. Some Nitro 5 units shipped without the 2.5" SATA cable pre-installed. What ribbon SATA cable did you use?

    Drive Initialization If the SSD is brand new, it might not be initialized. While this wouldn’t affect BIOS detection directly, it could confuse Windows. You can check via Disk Management in Windows.

    Firmware Quirks or Compatibility The SanDisk SSD Plus has had scattered reports of not appearing in BIOS on older laptops, even though it works fine in Windows. This could be due to firmware-level compatibility quirks or how the BIOS enumerates drives. I recommend installing the 2.5" Samsung 870 Evo V-NAND SSD 1TB, if you can still exchange the Sandisk Plus for a Samsung 870, do that.

    Finally, I don't understand your remark "The laptop had it running as “D” drive, but I’m wanting it as Local “C” so the laptop boots up quicker." a drive letter can be given to any drive that has nothing to do with a faster boot time. If you want to make the 2.5" SATA SSD the boot drive you have to install Windows on it or clone the M.2 drive to the 2.5 SSD.

    I recommend bringing the laptop to an Acer accredited repair shop near you as cloning and installing Windows can get complicated and then also the Sandisk and SATA ribbon able connection can be checked by a technical person.