Travelmate -214-52 laptop (i3 10th gen)-My laptop won't turn on but it's charging.

migol
migol Member Posts: 1 Newbie
edited June 8 in TravelMate and Extensa

I have owned my acer Travelmate -214-52 laptop (i3 10th gen) for about 3 years now. Since I bought this, it's really slow since it only came with an HDD. I notice the problem almost 2 years ago that it won't open sometimes, but it will eventually. I have also replaced the hdd with an ssd last week. I don't come from a wealthy family so I can't really go to a laptop repair shop all the time. Please help me DIY this problem, thank you?

[Edited the topic title to include model number]

Answers

  • Axxo
    Axxo Member, Ally Posts: 2,000

    Hi migol

    Shut machine off by pressing and holding the power button. Remove charger. Then gently insert a paperclip into the battery reset pinhole on the bottom of the laptop for about 30 seconds. Then plug the charger back in. Try to turn the machine on again.

    Remove the charger again. Press and hold the paperclip into the reset pinhole again. Then while still pressing & holding the paperclip in the pinhole, press and hold the power button for one minute. Then plug the charger back in but wait for the battery LED to turn blue. Then try to turn it back on again. 

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  • billsey
    billsey ACE Posts: 36,238 Trailblazer

    Perhaps a TravelMate P214-52 instead of a 214-52? That looks to be about the right age, with a 2020 release date. What does it do when you press the power to turn it on? Do you see anything at all on the screen, do the keys light up (if it's for backlit keys)? Any status lights? Are you still running Windows 10, or have you done the W11 upgrade? The suggestion given might help, though it's better after the battery reset to wait for a full charge indication before trying to turn it back on.

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