Black screen

Trylight
Trylight Member Posts: 1 New User
I was on the Internet, then my acer aspire laptop starts a new update without warning. It was restarting, after about 10 min of restarting the icon that was spinning around stopped. It was frozen for about a half hour so I turned it off. When I turn it on the screen is black but the blue power button is on, so is the fan which is pumping a little heat.

Answers

  • Near
    Near Member Posts: 2 New User

    To help you, I'd need to know a bit more:

     

    What version of Windows is your laptop running?

     

    Is the monitor on, just blank (emitting a soft light), or is it completely off (not lit at all; dark greenish in color)?

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