need serious help with trying to reset bios to the original settings and recovery

alycatrn
alycatrn Member Posts: 2 New User

I have an Aspire 7560-sb416 laptop that was working fine until it wouldn't go past the welcome window. My grandson bumped me as I was looking at the bios settings and I'm afraid he bumped me into changing settings. I checked over the info on the screen couldn't tell if he did?   So it said on the bios to return to factory setting do this and I did, then poof error code OxcOOOOOOf, I purchased the erecovery disc's mine were lost in a recent move, and I tried to load them and they stop loading at the disc 1 of 3. Help what do I do?

Answers

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Welcome aboard, Aly. Since your original problem is that you couldn't get past the welcome screen, you are probably having a problem with your hard drive. There is about 1/3 of a chance that it is a software issue, and about 2/3 of a chance that your hard drive has failed and needs to be replaced.

     

    Your best free option is to borrow a legal copy of your operating system, insert it into the optical drive, and reboot. That will take you to a list of repair options. Since you are only trying to enter your own legal copy of Windows, this is not illegal, and Microsoft approves this procedure.

     

    If this doesn't work, I would take your machine to a reputable computer repair shop and explain your problem. They can test your hard drive and see it has failed.

     

    Incidentally, before you pay them to install a new hard drive, you might want to look at the prices for a new laptop.

  • alycatrn
    alycatrn Member Posts: 2 New User

    I just noticed my fan is no longer spining, and it did slam into the wall when my grandson bumped me. All this started right after, if the recovery discs freeze while loading, could that be the broken fan at fault that caused all these problems? and will replacing it fix my laptop? Except when trying to instal the disc and the attempt at recovery. the laptop has been kept off.

     

     

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Aly, I'm sorry to tell you this, but it appears that your laptop has been damaged in more than one area. I looked up the reviews, and you have a nice machine, and a reputable computer repair shop MIGHT be able to fix it. Get a firm price first and consider buying a new laptop if the price is too high.

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