PH315-51-installed fresh window recently-can't be to find the PredatorSense from acer website.

Auxh
Auxh Member Posts: 2 New User
edited May 29 in Predator Laptops

I installed a fresh windows recently. I am trying to get predator sense from acer's website. It says my serial number is invalid. Any solutions?

[Edited the thread to add model name and issue detail to the title]

Best Answer

  • Diya1811
    Diya1811 Ally Posts: 805
    Answer ✓

    @Auxh

    Ensure you are entering the correct serial number or SNID, which can be found on the bottom of your laptop or in BIOS. If the website still says it's invalid, use Acer’s Serial Number Detection Tool to verify it. If your laptop originally came with Windows 10 and you upgraded to Windows 11, PredatorSense may have compatibility issues, so downloading the latest drivers from Acer’s support page and installing them before trying again might help. Another option is to uninstall the latest version of PredatorSense and install an older version.

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