Error nightmare

bigdp
bigdp Member Posts: 2 New User

Hi
My son has a aspire one kav10 netbook which has decided to stop booting up. He has a message that says "windows failed to start. A recent hardware or software change might be cause etc. It tells him to insert disc to repair it. The problem is the netbook doesnt have a cd drive. It also says file: "Boot\BCD and status 0x0000098. Info: The windows boot configuration data file does not contain a valid os entry. 
Any help would really be appreciated.
Thanks

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    This is where I would start, you'll lose data if you're not able to back it up by doing this type of reload, but this is the easiest place to start and quickest way to get you back up and running if it's just a software error causing you problems.

     

    http://acer.custhelp.com/app/answers/detail/a_id/2631

  • alicepattinson
    alicepattinson Member Posts: 160 Troubleshooter

    I think you can put the drivers or boot drive in a USB drive and use it than the cd.

  • bigdp
    bigdp Member Posts: 2 New User

    Hi

    The alt & f10 solution doesnt work. I havent a clue as to what i need to put on usb stick to get it sorted. 

    Thanks...

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