How to install Acer purified voice console?

satrio1998
satrio1998 Member Posts: 1 New User
edited May 14 in Acer Software

I accidentally deleted my Acer purified voice console, how do I install that app back. Is factory reset the only way?

Answers

  • Diya1811
    Diya1811 Ally Posts: 666

    @satrio1998

    Visit Acer’s official drivers and manuals page and enter your laptop’s model number to find the correct audio drivers

    Download and install the Realtek audio drivers from Acer’s support site. The Purified Voice Console is bundled with these drivers

    Open the Microsoft Store and search for Acer Purified Voice Console to see if it’s available for direct installation

    Go to Settings > Windows Update and check for any pending updates that might reinstall missing system apps.

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  • Axxo
    Axxo Member, Ally Posts: 1,730

    To install the Acer Purified Voice Console, you'll typically need to download and install the necessary drivers from the Acer Support website. This often involves installing Realtek audio drivers, audio console drivers, and the XPERI DTS Utility. You may also need to install the Acer Purified Voice app from the Microsoft Store.
    Here's a more detailed breakdown:

    1. Locate and Download Drivers:
      Identify your Acer device:
      You'll need to identify your Acer device by entering your serial number, SNID, or model number on the Acer Support website.
      Download drivers:
      Download the necessary audio drivers (Realtek), audio console drivers, and the XPERI DTS Utility from the Acer Support website.
    2. Installation Steps:
      Install audio drivers:
      Typically, you'll find an executable file (e.g., setup.exe) or a command-line script to install the drivers.
      Install audio console drivers and XPERI DTS Utility:
      These are often included with the main audio driver package, or you may need to install them separately.
      Check the Microsoft Store:
      You might need to check the Microsoft Store for any related apps, like the Acer Purified Voice app, and install them if available.
      Follow specific instructions:
      Some users have reported success by using a .cmd file or .bat file with administrator privileges.
      Install the Acer Purified Voice app:
      Some users have also installed the Purified Voice app from the Microsoft Store.
    3. Troubleshooting:
      Check for Windows updates:
      Ensure your Windows operating system is up-to-date.
      Uninstall and reinstall:
      If you're facing issues, you might need to uninstall and reinstall the audio drivers and Acer Purified Voice app.
      Use the Quick Panel app:
      Some users have reported using the Quick Panel app to access and configure Purified Voice features.
      Disable microphone mode notification:
      You may need to disable the microphone mode notification in the Acer Purified Voice Console.
    4. Important Notes:
      Compatibility:
      Ensure that the downloaded drivers are compatible with your specific Acer device and Windows operating system.
      Regional lock:
      Some users have reported potential regional lock issues when installing the Purified Voice app.
      Error codes:
      If you encounter error codes during installation, search for solutions specific to the error code online or on the Acer Community.
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