Need BIOS Update for TravelMate P273-M V2.11) to fix ACPI and audio issues

Hi Acer Community,
I’m seeking a BIOS update for my Acer TravelMate P273-M (SKU: TravelMate P273-M_0688_2.11, Serial Number: NXV87EF024XXXXXXXXXXX, Insyde Corp. V2.11, 11/27/2013, motherboard BA70_HC) to fix forced sleep during active programs (ACPI issue) and no audio after wake (Intel HDA). 
Acer support confirmed end of support in 2018, and no files are available on https://www.acer.com/us-en/support/drivers-and-manuals. They suggested contacting technical support.Has anyone accessed an archived BIOS (e.g., V2.12 or later, .fd file) for the P273-M? 
I plan to flash via USB under Ubuntu in a dual-boot setup (Ubuntu 24.04/Windows 11 Pro). I can provide additional details (e.g., UUID: f0c2b980-cc33-815c-3979-6002921822bf) or a Flashrom dump. Alternatively, are there reliable workarounds for ACPI/audio issues? 
Thanks for any help! 
Best regards.

[Edited the thread to hide sensitive content]

Accepted answers

StevenGen

https://community.acer.com/en/discussion/724382/need-bios-update-for-travelmate-p273-m-v2-11

For all discontinued Acer old laptop drivers, go to a site called HelpDrivers as they have available 55 files for Acer TravelMate P273-M laptop and they are legit and not spam, they also have the bios file up to version 2.11 for this laptop only.

For the bios version 2.12, go to Softpedia which I can't guarantee that it will be the legit Acer bios version 2.12 as this site just puts anything on these bios files that I've experienced in the past, but you could give it a go, but be aware. Good luck and hope this helps you out further to solve your driver problems with the TravelMate P273-M.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

All comments

Sharanji

@djerrab

Here are some potential workarounds:
Run the Windows audio troubleshooter Settings > Troubleshoot > Playing Audio. Try reinstalling the audio driver: Go to Device Manager, uninstall the Intel HDA driver, and restart your laptop.

Disable power management for the audio device: In Device Manager, find your audio device, go to Properties > Power Management, and uncheck "Allow the computer to turn off this device to save power."
Disabling ACPI-Related Power Management. Open Device Manager, find "ACPI Power Management," and try disabling it. In Power Options > Advanced settings, disable “USB selective suspend” and similar power-saving settings that might trigger sleep unexpectedly.

Examine Windows Event Logs. Open Event Viewer (eventvwr.msc) and check for ACPI-related errors under System Logs. Look for power-related warnings that might indicate sleep mode issues.

Modify Power Settings. Disable Fast Startup in Windows (Control Panel > Power Options > Choose what the power buttons do). Adjust Advanced Power Settings to prevent aggressive sleep behavior. Check Device Manager for ACPI Errors. Open Device Manager (devmgmt.msc) and look under System Devices for ACPI-related entries. If any ACPI device has a yellow warning icon, try updating or rolling back the driver.

Run ACPI Debugging Commands. Open Command Prompt (Admin) and run:
powercfg /energy
This generates a report on power-related issues.
Use powercfg /sleepstudy to analyze sleep behavior.

Check for Driver Conflicts. Use Driver Verifier (verifier.exe) to check for driver conflicts affecting ACPI.
If issues arise, boot into Safe Mode and disable problematic drivers.

Linux-Based ACPI Testing. If you're comfortable with Linux, boot into a Live USB and run:
dmesg | grep ACPI
This can reveal ACPI-related errors that might not be visible in Windows.
Also, ACPI settings can be adjusted using kernel parameters like acpi=off or acpi=force.

Since official updates aren’t an option, tweaking low-level settings and looking for community-driven fixes may be your best bet.

djerrab

Thanks for the suggestions, @Sharanji! But I have already tried these workarounds on Windows (I tried to completely disable ACPI in terminal and my installation recently got a release upgrade from windows 10 to 11 so the drivers shouldn't be a problem) and Ubuntu but the forced sleep and no sound after wake (Intel HDA) persist, which likely rules out software issues. I suspect either the outdated BIOS or a hardware problem (Probably BIOS in my opinion with modern OSs like Win 11 or Ubuntu 24.04). So if anyone could provide me with a more recent version of the BIOS (eg: V2.12 or V2.15) it would be really useful.

StevenGen

https://community.acer.com/en/discussion/724382/need-bios-update-for-travelmate-p273-m-v2-11

For all discontinued Acer old laptop drivers, go to a site called HelpDrivers as they have available 55 files for Acer TravelMate P273-M laptop and they are legit and not spam, they also have the bios file up to version 2.11 for this laptop only.

For the bios version 2.12, go to Softpedia which I can't guarantee that it will be the legit Acer bios version 2.12 as this site just puts anything on these bios files that I've experienced in the past, but you could give it a go, but be aware. Good luck and hope this helps you out further to solve your driver problems with the TravelMate P273-M.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

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