Windows 8 acer w500 cursers problem

kendent
kendent Member Posts: 7 New User

Hi I am a new user and my daughter recently got a windows 8 upgraded acer w500 or iconia tab she absolutely loves it but once in a while the mouse or cursers will move on it own to the bottom right corner and click spasmodically turning the tablet in to a flashing useless toy it does stop after some time but it will just start up again with no warning I would really like some help with this issue thanks

Best Answer

  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    Answer ✓

    Try going to Control Panel > Mouse > Pointer Options and uncheck Enhance pointer precisionif checked. Also if you have more than one pointing device, remove one.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    Answer ✓

    Try going to Control Panel > Mouse > Pointer Options and uncheck Enhance pointer precisionif checked. Also if you have more than one pointing device, remove one.

  • kendent
    kendent Member Posts: 7 New User

    This tablet does not currently have a mouse we use the touch screen so I don't know how to turn off enhanced pointer precision according to your instruction

  • kendent
    kendent Member Posts: 7 New User

    found it and did as you said will let you know if it does anything

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