Acer Aspire A514-52-570U RAM Upgrade [ Multiple Doubts ]

MacXQuake
MacXQuake Member Posts: 3 New User
edited April 28 in Aspire Laptops

My computer is an Acer Aspire A514-52-570U (SN: NXHMHEB005XXXX)
It has an Intel Core i5-10210U 1.60GHz with 8GB RAM (4GB Soldered + 4GB RAM Stick)

I want to upgrade the external RAM from 4GB to 20 GB (That's because I THINK my computer allows 20GB according to wmic information, this page and the information of the microprocessor)

Max RAM (wmic command).jpg

CURRENT RAM SETUP
-----------------------------------

Here is the information of the 2 current RAM (soldered and external) I guess the soldered one must be the one with the SN=00000000.

RAM 1 y 2.jpg

  • EXTERNAL: Micron MTA4ATF51264HZ-3G2J1 (4GB DDR4-3200 PC4-25600 1.2V SO-DIMM)
  • SOLDERED (Just Guessing…) Micron MTA4ATF51264HZ-2G6E1 (4GB DDR4-2400 ¿?)

According to Windows Task Manager, they are set in DUAL Channel, running at 2400 MT/s.

Here is the picture of the external RAM and here the datasheet.

RAM de fábrica (1).jpeg

Características RAM (2).jpg

NEW DESIRED RAM SETUP
----------------------------------------

  • EXTERNAL: Crucial CT16G4SFD824A (16GB DDR4 2400MHz CL17 1.2V)
  • SOLDERED: The same one, obviously.
Nueva RAM.jpeg

MY DOUBTS

Here are my questions:

  • It is correct that my laptop model ( Aspire A514-52) allows 20GB of RAM?

If the first question is affirmative:

  • Is the NEW CRUCIAL RAM a good choice? Is it compatible?

I ask this because I have inserted the NEW RAM and my laptop doesn't boot up… The keyboard lights on, but the screen is black and nothing happens. I don't know why.

  • Do I have to change something in the software to make the new RAM work (something like updating the BIOS?)

Something that could help to understand the problem: when I reinserted the ORIGINAL RAM Stick, it didn't work either. I had to remove the RAM stick, disconnect the internal battery, do a power reset (30 secs pressing the power button with the laptop unplugged), plug the RAM Stick again and then it worked again when powering on the computer.

Why is this happening? I have read in related posts that it could be related to the CMOS battery. But I don't have enough knowledge to understand these things.

Thank you in advance for your help.

[Edited the content to hide sensitive information]

Best Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,895 Trailblazer
    edited April 28 Answer ✓

    At your own risk, return this crucial 2400mhz RAM and get the Crucial 16GB DDR4-3200 SODIMM model CT16G4SFRA32A. If you want to get 20GB.

    Officially, I am not able to find if it support for 16GB in the empty slot, but it’s rare to get a 16GB RAM with with 1Rx16 configuration. So, it’s not the best option for you, even though one user were able to install 16GB and Crucial also says it can run at 20GB. But they won't get best performance.

    By the way if I guess then most probably your laptop probably support 4GB (onboard) + 8GB = 12GB max officially.

    Edit, I am right here as well. Check below image. If acer says that same model with better CPU can only support max 12GB ram then your's with weaker can't support 20GB max.

    1000017062.jpg

    The main reason why 2400mhz Crucial RAM is not working well is due to mixing rams. 1Rx16 onboard with this new 1Rx8 Crucial can work together and it has less chances it cause any compatibility issue. It may work with slightly higher latency and reduced performance. But here you mixed 2400mhz ram with 3200mhz ram.

    See, You remove the 3200MHz ram from second slot which was working in dual channel with onboard memory. This means the onboard memory, originally 3200MHz, which is clocked down to 2400MHz. So, you can’t use 2400MHz RAM. Both RAM specs need to be the same, even if the speed is downclocked.

    If you want to stay safe, then get this RAM: it is the same spec 3200MHz 8GB RAM with 1Rx16 configuration, and it will work without any issues at max performance.
    Transcend JM3200HSG-8G is the perfect RAM for your laptop. It is 8GB RAM with 1Rx16 configuration and exact same specs.

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • StevenGen
    StevenGen ACE Posts: 14,017 Trailblazer
    edited April 28 Answer ✓

    The Crucial 8GB DDR4-2400MT/s CL17 type memory is the wrong ram and that is why your laptop doesn't boot.

    The below listed memory is from the Aspire A514-52 service guide and what Acer tested and recommends for your model laptop, so use those memory modules only,

    Btw, the Crucial ram is a Micron made ram and Crucial brands the as their own ram, and its the same as the Micron ram listed below, so use the Micron 8GB DDR4-3200MT/s CL22 type ram as that will work 100% with your laptop and your laptop will boot 100% and properly and will give you a total ram capacity of 20GB in Task Manager memory speed which will be ONLY 2666MT/s as that is what the 8th Gen Intel cpu's max ram speed works at and your Aspire A514-52 laptop is governed to. Good luck and hope this helps you out.

    Acer tested memory compatible with the Aspire A514-52 laptop, use the 8GB max Micron highlighted and Acer part number ram below, here is one on eBay 8GB DDR4-3200 SODIMM Micron MTA8ATF1G64HZ-3G2J1 Equivalent Laptop Memory RAM, so purchase this ram as it will work 100%.

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

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