Why is my galea 50 headset's serial number being marked as invalid during registration?

Ib91
Ib91 Member Posts: 1 Newbie
edited April 26 in Gaming Accessories

hei

I tried to register my new galea 500 headset but it says that s/n number is invalid..so what to do? It worked fine when I did it with my gaming mouse and laptop. Or is it not possible to register this product?

Answers

  • Sharanji
    Sharanji ACE Posts: 5,119 Pathfinder

    @Ib91

    Make sure you are accessing the Acer Customer Self Service site that corresponds to the region where you purchased your headset. Acer web sites are regional and may not recognize SNIDs from other regions.

    Double-check that you are entering the SNID/Serial Number exactly as it appears on your device or the original purchase documentation, including any spaces or dashes.

    You can try to contact Acer support directly through their official website or phone number. They may be able to manually verify your SNID/Serial Number or provide further assistance Acer Worldwide Support

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊