CB-5 312T WHY DOES THE LOW -POWER CHARGER COMMECTED COME ON AND GO OFF CONTINUSILY. CHARGER OK AND P

3Bigshow
3Bigshow Member Posts: 1 Newbie

MY CB5-312T WILL ONLY CHARGE OVERNIGHT WITH A 1.5A - 2A CHARGER. ORIGINAL CHARGER GOOD, POWER SUPPLY TO CHARGER GOOD, C-PORT CLEAN, i CAN'T FIGURE IT OUT

Answers

  • StevenGen
    StevenGen ACE Posts: 13,992 Trailblazer

    Your CB5-312T Chromebook is a 2015 Acer released model laptop and if you haven't changed the oem Acer fitted battery, then that needs to be changed with a new battery listed below first and see if the charging is normal, if not, then your laptop has a faulty charging rail or its voltage regulator is faulty, which all needs pinpointing by an experienced technician and fixing.

    Take your CB5-312T Chromebook to an experienced technician in your area or send it to Acer Tech Support in your country as your laptop has an internal charging problem that you can't fix. Good luck and hope this helps you out.

    This is the oem charger adapters and battery for the CB5-312T Chromebook

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • billsey
    billsey ACE Posts: 36,028 Trailblazer

    If your charger no longer provides either 20V@2.25A or 15V@3A it won't charge at the normal rate. Phone chargers typically give you only 5V@2A, which is less than a quarter the rated needs. Verify your original charger still puts out 20V@2.25A before getting further into the diagnostics. At 7 years old it's very likely the battery is going to have issues, but we need to verify the charger is working right before suggesting a battery replacement.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.